Volunteer Support and Service Trainer (South England and London)

Location(UK): Remote – England, London and South
Hours: Full-time, 35 hours per week
Salary: £37,275 per annum
Benefits: Read more about the excellent benefits we offer
Contract type: Permanent
Travel: Weekly travel will be required within the nation and occasionally across the UK
Closing date: 23:59, Tuesday 5 March 2024

Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.

We are looking for passionate trainers to upskill and develop our volunteers across each of the UK nations.

This is a varied and exciting role which includes design and development of physical activities and self-management courses, designed to support people with arthritis to understand and manage their health and wellbeing.

The role will include training delivery and quality assurance of our programme of activities for people with arthritis. 

You will implement the volunteer training programme within your nation, working collaboratively with colleagues across the UK to ensure volunteers are supported to deliver high quality services. 

This is an exciting opportunity to help us shape services and support volunteers and people with arthritis across the UK.   

About the role

In this role you will be:

  • Training volunteers to deliver high quality services.
  • Working in collaboration with internal teams and stakeholders.
  • Providing support for volunteers when it is needed.
  • Delivering within a framework of continuous improvement.

About you

If your knowledge, skills and experience include the following then we’d love to hear from you:

  • Experience of working within the third and/or public sector, preferably within the fields of health and social care.
  • Experience of delivering movement activities and facilitation of relevant learning and development.
  • Experience of developing, producing and reviewing quality training programmes.
  • Experience of training and supporting volunteers and maintaining knowledge of best practice in volunteer management.
  • Excellent communication and interpersonal skills, and evidence of effective relationship management with a wide range of stakeholders.
  • Sound organisational and time management skills and the ability to prioritise workload effectively.

Download the job description and person specification for the Volunteer Support and Service Trainer role (Word 50.7KB).


Your excellent benefits include:

  • Flexible hours, environments and working practices to promote a healthy work/life balance.
  • Health and wellbeing support – including the Employee Assistance Programme (free confidential 24/7 support with mental health, legal and financial queries).
  • Simplyhealth cash plan.
  • Supportive and inclusive culture, with a wide range of employee networks and support groups available to join.
  • Learning and personal development opportunities.
  • Competitive annual leave, with the option to buy/sell up to five days per year.
  • Generous pension plan, with employer contribution of up to 10%.
  • Life Assurance plan (4 x salary).

How to apply

You must be based, and hold the right to work, in the UK to apply for this position.

To apply you MUST submit:

  1. a concise, up-to-date CV
  2. along with a completed Application form (Word 41.2KB) demonstrating how you meet the key requirements set out in the job description and person specification for the Volunteer Support and Service Trainer role (Word 50.7KB). All sections must be completed.

Email both documents as Word or PDF attachments by 23:59 hours, Tuesday 5 March 2024 to recruitment@versusarthritis.org. If you have a health condition that prevents you from following the steps above, please email us regarding alternative ways to apply. 

Application deadline and shortlisting

  • We advise candidates to apply early as we reserve the right to close applications ahead of this date.  
  • Only shortlisted candidates will be contacted. 

We do not wish to receive contact from agencies or media sales. 


Interview dates to be confirmed.

As a Disability Confident Employer, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.

About us

We have made a commitment in our Diversity and Inclusion Strategy to increase the diversity of our charity and we welcome candidates from a wide variety of backgrounds and experiences. We want our employees, volunteers and trustees to represent the broad diversity of the communities of which we are a part.

There are over 10 million people living with arthritis. That’s one in six, with over half of those living in pain every single day. The impact is huge as the condition slowly intrudes on everyday life – affecting the ability to work, care for a family, to move free from pain and to live independently. Yet arthritis is often dismissed as an inevitable part of ageing or shrugged off as ‘just a bit of arthritis’. We don’t think that this is OK. Versus Arthritis is here to change that.

Versus Arthritis is committed to keeping children, young people and vulnerable adults safe from harm. During the recruitment process we will undertake safer recruitment practices and relevant checks to ensure applicants are suitable to work with children, young people and vulnerable adults.

Read more about working for us.



“Our Flex ways of working enable our employees to have flexibility about how they work, whilst ensuring the needs of the charity are met.”

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Promoting and supporting diversity in the workplace.

Versus Arthritis is a Registered Charity No: 207711 and in Scotland No. SC041156.