Chat to the arthritis virtual assistant

AVA is our arthritis virtual assistant chatbot and is here to give you general information about arthritis and ways to manage your symptoms. AVA has had a refresh, with a new look and easy to find information, guidance and videos. 

AVA can support you to find:

• Information on different arthritis conditions, their symptoms and treatments. 
• Exercise videos for different joints and for different times of the day.
• Ways to manage pain both with medication and self-management options.
• Services and information for Young People living with arthritis.
• Signposting to our support, including our Helpline, Supporter Care and the Online Community.
• How to get involved and support us.

To use AVA, all you need to do is select the blue AVA speech bubble icon at the bottom right-hand corner of any page on our website.

AVA yw ein sgwrsbot rhith-gynorthwyydd arthritis ac mae yma i roi gwybodaeth gyffredinol i chi am arthritis a ffyrdd o reoli'ch symptomau. Mae AVA wedi cael adnewyddiad, gydag ymddangosiad newydd a gwybodaeth, arweiniad a fideos hawdd eu canfod.

Gall AVA eich cefnogi i ddod o hyd i'r canlynol:

• Gwybodaeth am wahanol gyflyrau arthritis, eu symptomau a thriniaethau.
• Fideos ymarfer corff ar gyfer gwahanol gymalau ac ar gyfer gwahanol adegau o'r dydd.
• Ffyrdd o reoli poen gyda meddyginiaeth a hefyd opsiynau hunanreoli.
• Gwasanaethau a gwybodaeth i Bobl Ifanc sy'n byw gydag arthritis.
• Cyfeirio at ein cefnogaeth, gan gynnwys ein Llinell Gymorth, Gofal Cefnogwyr a'r Gymuned Ar-lein.
• Sut i gymryd rhan a'n cefnogi.

Rydym wedi ymrwymo i wella'r ffordd yr ydym yn cefnogi pobl ag arthritis sy'n siarad Cymraeg. Rydym wedi datblygu opsiwn iaith Gymraeg o fewn AVA gyda chyllid o Grant Trydydd Sector Gwasanaethau Cymdeithasol Cynaliadwy Llywodraeth Cymru drwy Brosiect CWTCH Cymru. Gallwch gael mynediad at adnoddau a fideos sydd wedi'u cyfieithu, lle maent ar gael.

We are committed to improving the way we support people with arthritis who are Welsh speakers. We have developed a Welsh language option within AVA with funding from the Welsh Government Sustainable Social Services Third Sector Grant through the CWTCH Cymru Project. You can access translated resources and videos, where available.

AVA is available 24/7 and can provide you with the information you need, when you need it.

Every time you use AVA, you’re helping us to understand what people with arthritis want to know about. We would love to hear about your experience using our chatbot and you can do this by leaving feedback before you leave.

Your feedback helps us to ensure that the information AVA provides is helpful and that you can find the support you need. Improving the services we provide means that we can better support more people to live well with arthritis.

Your conversation is stored for 90 days so we can understand what people want to find out about and improve the answers AVA gives to others in the future.
AVA will not ask you to give any personal information. You will only be required to provide your information if you are booking a call back with our helpline on their dedicated booking form.

To find out more about how AVA uses your information, please read our privacy notice. You can also read the full terms of using AVA in our terms and conditions.