Information Hub Volunteer

Time commitment: 4-6 hours per month.
Travel: Information Hubs can be located in a hospital or health centre.
Locations: Woking, Guildford, London and South, Stanley (County Durham), Birmingham - Northfield, Selly Oak, Edgbaston, Hall Green, Yardley, Hodge Hill, Ladywood, Erdington, Perry Barr, Sutton Coldfield (England), Derry/Londonderry, Strabane, Limavady, Castlederg, South Eastern Trust (Northern Ireland).

Are you looking for an opportunity to use your creativity, energy and excellent (communication or leadership) skills to really make an impact? Would you like to find a rewarding and fulfilling way for others to benefit from your knowledge and experience?

If so, we would love to have you as a volunteer. Apply today - make a positive difference to people’s lives and help us to achieve a future free from arthritis.

About the role

Do you want to be involved in making sure that people with arthritis in your local area know what support and information is available to them? Would you like to be part of a team that strives to makes sure that people with arthritis have access to the services that can help them live the life they choose?

Information Hub volunteers provide practical information resources on wellbeing, and crucially refer and signpost individuals into Versus Arthritis services such as our self-management course, community networks and volunteering opportunities.

This role is ideal if you feel you have limited time to spare but would like to make a real difference on a regular basis.

Talking to members of the public in a friendly and enthusiastic manner to raise awareness of Versus Arthritis.
Offer appropriate publications/materials.
Answer general queries and direct any medical or other specific questions to the appropriate member of staff.
Encourage people with arthritis to leave their details so that we can forward them further information.
Reimbursement for reasonable out of pocket expenses.

Download the role profile for a Information Hub Volunteer (PDF 95KB).

If you have any questions about this role before applying, please contact volunteering@versusarthritis.org.

How to apply

Please fully complete and submit the Volunteering Application Form online.
This role has been assessed as requiring a criminal record check according to nation specific requirements and guidelines.
We will ask you to provide the names of two people, one of which must have known you for at least two years, who can offer a reference for you; this could be a colleague or a friend but not a family member.
On your application form you will need to quote the advert code and the opportunity you are applying for. You can find the relevant code below:

Where are you located?

VR2024/23 - Woking, Guildford (England).
VR2023/18 - London and South (England).
VR2024/67 - Stanley (County Durham) (England).
VR2024/37 - Birmingham - Northfield, Selly Oak, Edgbaston, Hall Green, Yardley, Hodge Hill, Ladywood, Erdington, Perry Barr, Sutton Coldfield (England).
VR2024/58 - Derry/Londonderry, Strabane, Limavady, Castlederg (Northern Ireland).
VR2024/63 - South Eastern Trust (Northern Ireland).

About us

We have made a commitment in our Diversity and Inclusion Strategy to increase the diversity of our charity and we welcome candidates from a wide variety of backgrounds and experiences.  We want our employees, volunteers and trustees to represent the broad diversity of the communities of which we are a part.   

There are over 10 million people living with arthritis. That’s one in six, with over half of those living in pain every single day. The impact is huge as the condition slowly intrudes on everyday life – affecting the ability to work, care for a family, to move free from pain and to live independently. Yet arthritis is often dismissed as an inevitable part of ageing or shrugged off as ‘just a bit of arthritis’. We don’t think that this is okay. Versus Arthritis is here to change that.  

Versus Arthritis is committed to keeping children, young people and vulnerable adults safe from harm. During the recruitment process we will undertake safer recruitment practices and relevant checks to ensure applicants are suitable to work with children, young people and vulnerable adults. 