Young People and Families Administrator

Location (UK): Office Hybrid* - London 
Hours: Full-time 35 hours per week
Salary: £25,838 per annum (London)
Benefits: Read more about the excellent benefits we offer
Contract type: Permanent
Travel: Travel across the UK including England regions, Scotland, NI and Wales monthly. Travel to monthly events including occasional weekend or evenings.

Closing date: 23:59 hours, Wednesday 23 April 2025

Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.

About the role

In this role you will be a key member of the UK Young People and Families team. Delivering high quality administration support to enable the delivery of our amazing Young People and Families Service.

About you

If your knowledge, skills and experience include the following then we’d love to hear from you:

  • Experience providing administrative support to a team of staff and volunteers
  • Strong verbal and written communication skills. Being a key contact for staff, partners, professionals, young people and referrals to our services
  • Able to support financial transactions and finance monitoring
  • Organising service data and maintaining databases
  • Awareness and compliance with safeguarding procedures and GDPR requirements
  • Event planning and support
  • Supporting the services work in communities and on digital platforms
  • Compiling reports and creating new resources for the team
  • Working in a positive and proactive way to deliver tasks with a range of stakeholders
  • Awareness of Equality, Diversity and Inclusion
  • You will have good knowledge of administrative skills, including working knowledge of MS Word and Excel
  • You will be well-organised and able to plan and prioritise, working independently and as part of the wider team as needed.

*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.

Download the job description and person specification for the Young People and Families Administrator role (Word 56.9 KB).

Benefits

Your excellent benefits include:

  • Flexible hours, environments and working practices to promote a healthy work/life balance.
  • Health and wellbeing support – including the Employee Assistance Programme (free confidential 24/7 support with mental health, legal and financial queries).
  • Simplyhealth cash plan.
  • Supportive and inclusive culture, with a wide range of employee networks and support groups available to join.
  • Learning and personal development opportunities.
  • Competitive annual leave, with the option to buy/sell up to five days per year.
  • Generous pension plan, with employer contribution of up to 10%.
  • Life Assurance plan (4 x salary).

How to apply

You must be based, and hold the right to work, in the UK to apply for this position.

To apply you MUST submit:

  1. a concise, up-to-date CV
  2. along with a completed Application form (Word 41.2KB) demonstrating how you meet the key requirements set out in the job description and person specification for the Young People and Families Administrator role (Word 56.9 KB). All sections must be completed.

Email both documents as Word or PDF attachments by 23:59 hours, Wednesday 23 April 2025 to recruitment@versusarthritis.org. If you have a health condition that prevents you from following the steps above, please email us regarding alternative ways to apply. 

Application deadline and shortlisting

  • We advise candidates to apply early as we reserve the right to close applications ahead of this date.  
  • Only shortlisted candidates will be contacted. 

We do not wish to receive contact from agencies or media sales. 

Please note that we do not use Artificial Intelligence (AI) during our recruitment and selection processes, and we would respectfully ask that you also refrain from using AI during the selection process. Whilst we do recognise that AI may be a beneficial tool for some when aiding research and preparation for an application or interview, we want to maintain a fair, inclusive and positive recruitment experience at Versus Arthritis where candidates can feel supported to demonstrate their experience, knowledge, and skills without the use of AI generated answers. 

Interview

Interviews expected: Date to be confirmed.

As a Disability Confident Employer, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.

About us

We have made a commitment in our Diversity and Inclusion Strategy to increase the diversity of our charity and we welcome candidates from a wide variety of backgrounds and experiences. We want our employees, volunteers and trustees to represent the broad diversity of the communities of which we are a part.

There are over 10 million people living with arthritis. That’s one in six, with over half of those living in pain every single day. The impact is huge as the condition slowly intrudes on everyday life – affecting the ability to work, care for a family, to move free from pain and to live independently. Yet arthritis is often dismissed as an inevitable part of ageing or shrugged off as ‘just a bit of arthritis’. We don’t think that this is OK. Versus Arthritis is here to change that.

Versus Arthritis is committed to keeping children, young people and vulnerable adults safe from harm. During the recruitment process we will undertake safer recruitment practices and relevant checks to ensure applicants are suitable to work with children, young people and vulnerable adults.

Read more about working for us.

Versus Arthritis is a Registered Charity No: 207711 and in Scotland No. SC041156.