Online Community Moderator

Time commitment: 4 hours each week. This includes a commitment to keeping up to date with Versus Arthritis resources and services. In addition to attending support sessions and training events when possible.
Travel: Online.

Are you passionate about supporting others and looking for a way to get involved in your local community? Do you love working as part of a team, and would like to give something back while enjoying meeting people and making new friends?

Although we are not currently recruiting for this role, please keep checking this page as we regular update our volunteer opportunities.

About the role

At Versus Arthritis, we have a thriving online community – the only criterion for membership is that members live with, or care for someone with a Musculoskeletal (MSK)/arthritis related condition. Members can (and do) talk about anything and everything, bringing support, friendship, and humour to the conversations. You can find the link at: https://community.versusarthritis.org/

Online Community Moderator Volunteers oversee the appropriate use of the forum, and that there is a safe and comfortable environment for people to chat. Volunteers also provide help, support and signposting to Versus Arthritis’ health information, resources and other services.

Welcoming new members to the online community.
Build relationships with your fellow moderators, administrators and community members.
Taking part in regular volunteer moderator training events.
Providing relevant support and/or advice to people.
Writing a welcome post for all new members joining during your session.
Act where necessary to ensure a safe and inclusive environment.
Reimbursement for reasonable out of pocket expenses.

Download the role profile for an Online Community Moderator (Word 95KB).

The Application Process

You can find out more about our volunteer recruitment process for this role below.

You will need to fully complete and submit an online volunteering application form.
This role has been assessed as requiring a criminal record check according to nation specific requirements and guidelines.
We will ask you to provide the names of two people, one of which must have known you for at least two years, who can offer a reference for you; this could be a colleague or a friend but not a family member.

About us

We have made a commitment in our Diversity and Inclusion Strategy to increase the diversity of our charity and we welcome candidates from a wide variety of backgrounds and experiences.  We want our employees, volunteers and trustees to represent the broad diversity of the communities of which we are a part.   

There are over 10 million people living with arthritis. That’s one in six, with over half of those living in pain every single day. The impact is huge as the condition slowly intrudes on everyday life – affecting the ability to work, care for a family, to move free from pain and to live independently. Yet arthritis is often dismissed as an inevitable part of ageing or shrugged off as ‘just a bit of arthritis’. We don’t think that this is okay. Versus Arthritis is here to change that.  

Versus Arthritis is committed to keeping children, young people and vulnerable adults safe from harm. During the recruitment process we will undertake safer recruitment practices and relevant checks to ensure applicants are suitable to work with children, young people and vulnerable adults. 